Reservation Services
staySky Resort Management provides a complete reservation solution which removes the costs of maintaining your own booking staff, leaving your front desk staff free to provide the best possible service to guests and eliminating the need to hire your own reservation agents. Our solution also frees you from toll free phone charges while giving you more opportunities to enhance your staff’s productivity, along with your reservation sources – thus improving your bottom line.
We can provide a complete turnkey reservation service for your property which includes:
- Complete reservation management
- Developing and managing rate structures for your existing reservation sources
- Receiving all 1-800 and non toll-free transferred reservation calls
- National franchise call center reservations
- Receiving all wholesaler faxes and calls
- Receiving all group rooming lists and group booking calls
Where possible, reservation data is entered directly into your property management system by our reservation staff, who are supervised and trained for optimum call conversion and exceptional guest relations.
Recognized as one of the most effective and results-oriented ecommerce managers among our online travel agent partners, staySky can also manage your existing ecommerce and web-based reservation sources, as well as offer key recommendations and apply effective yield management controls to maximize your revenues. We can also recommend inclusive packages specific to your property.
All reservation staff costs including wages, taxes, benefits and insurance are paid by staySky, along with toll free phone service costs.
For more information about staySky Resort Management’s reservation services, please call (407) 992-0430.